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These terms govern every account opened and every action taken at mnl 168, from your first wallet funding through GCash or GrabPay to every game session and support request you raise. Access to this platform depends on local law and is available only where local law and eligible regions permit.
By creating an account or continuing to use the platform, you agree to be bound by these terms in full. We update them when our services change — the version displayed in your account dashboard after login is always the current one. We will not apply a revised version retroactively to completed transactions, but any new session you start after an update is covered by the latest text. Your wallet movements through GCash, GrabPay, and Coins. ph are subject to both these terms and the individual policies of those payment providers. Where a conflict exists, our terms govern what happens inside the platform; the payment provider's terms govern what happens inside their network. We keep a transaction log in your account history so you can reconcile both sides independently. Eligibility to use mnl 168 depends on the laws of your local jurisdiction. We do not represent that access is lawful in every location. It is your responsibility to confirm that using this platform is permitted where you are before opening an account or making any payment. We accept no obligation arising from use in a jurisdiction where access is not lawful.
These terms apply to account creation, wallet activity, game access, and support interactions carried out directly through mnl 168. They do not extend to services, sites, or apps operated by third parties — including payment providers and studios whose content appears in our lobby.
Login credentials, account verification steps, and access restrictions are all governed by these terms. Any decision to suspend or close an account follows the process described here, and you will be notified through the contact method on your account.
Deposits and withdrawals processed through GCash, GrabPay, or Coins. ph fall under these terms on the mnl 168 side of the transaction. The payment provider handles their own side under their own rules, which run independently of ours.
Game titles available from studios such as Pragmatic Play, JDB, and Spadegaming are delivered under our platform licence and covered by these terms while you play through mnl 168. We do not control or warrant the content policies of the studios themselves.
Any external link, affiliated site, or provider portal you navigate to after leaving mnl 168 is outside the scope of these terms. We are not responsible for the content, security, or practices of third-party destinations.
These terms are not one-directional — they also set out what you can do to manage your account and how we respond. You can review your full transaction history at any time by navigating to the History section in your account dashboard after login. Each entry shows the date, amount, payment method used, and the current status of that transaction. If a record looks incorrect, you can raise a dispute through our support channel and we will investigate within the timeframe stated in your ticket acknowledgment. For straightforward corrections — a wrong contact number or an outdated email address — go to your account settings and update the field directly; the change applies immediately. If you want to close your account or request that we delete your stored data, contact support directly with your account details. We will confirm receipt and complete the request in line with the process described in the next section.
Open the History tab in your account dashboard to see every transaction linked to your wallet, including GCash and GrabPay movements. Each entry includes a status flag so you can see whether a transaction is pending, settled, or flagged.
Name, contact number, and email address can be updated directly from account settings. Some fields may require identity verification before the change is saved — follow the steps shown on that settings screen.
If a term is unclear or you believe a rule has been applied incorrectly to your account, open a support ticket and reference the specific clause you are questioning. We will respond with a written explanation.
Contact our support team to close your account. Any balance remaining in your wallet at the time of closure will be returned through your registered payment method — GCash, GrabPay, or Coins. ph — subject to verification.
For any question about how these terms apply to your account, use the channels below. Include your account username and a description of the specific clause or transaction you are asking about so we can respond with the right information.
Open the chat widget from any page while logged in. This is the quickest path for clarifying how a specific term applies to your current account situation.
Send a written query to our support address listed in your account help section. Email is the appropriate channel for formal disputes or requests that need a written record.
The Help section in your account dashboard contains answers to the most common terms-related questions, including how to read your transaction history and what to do if a payment is delayed.
Our handling of account data, cookies, and session information is described here so you know what we keep, why we keep it, and how long it stays on our systems.
We collect only the account data needed to operate your wallet and verify transactions through GCash, GrabPay, or Coins. ph. We do not sell account data to third parties, and we do not use it for purposes outside the scope described in these terms.
We use cookies to keep your session active between pages and to recognise your device when you return. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect how your account functions.
Your account is protected by the credentials you set at registration. We do not store passwords in plain text. If you suspect unauthorised access, change your password immediately from account settings and contact support to flag the incident.
Transaction records are kept for the period required by applicable rules in the jurisdictions where we operate. When you request account deletion, we remove your personal data from active systems and confirm completion in writing to your registered contact.
These are the questions we hear most often about how our terms work in practice. If your question is not here, raise it through live chat or email support with your account details.
They apply from the moment you create an account at mnl 168. Every session, wallet transaction through GCash or GrabPay, and support interaction is covered. Using the platform after a terms update means you accept the revised version for that session onward.
The current version is always visible in your account dashboard after login. When we make a material change, we will notify you through your registered contact method before the update takes effect. We do not apply revised terms to transactions already completed.
Access depends on local law and is available only in eligible regions. You are responsible for confirming that use is lawful in your location before opening an account or making any payment. We do not claim that access is permitted everywhere.
Any remaining wallet balance at the time of closure will be returned through your registered payment method — GCash, GrabPay, or Coins. ph. The return process requires identity verification; follow the steps shown in your account at the time of the request.
Open your account History tab to locate the transaction, then raise a ticket through live chat or email support with the transaction reference. We will investigate and respond in writing. Keep your payment provider's own reference number on hand, as we may need it.
We retain transaction records for the period required by applicable rules in the jurisdictions where we operate. When you request account deletion, your personal data is removed from active systems and we send you written confirmation to your registered contact.